Shipping & Delivery
Orders placed with the IDW Publishing shop Monday through Thursday (excluding holidays) are usually shipped within 2 business days via the USPS, pending credit card authorization. Orders placed Friday through Sunday and holidays are processed the during the next 2 business days.
Returns & Replacements
The IDW shop accepts returns and a refund for the purchase price will be made to the customer. Shipping costs for the return are paid for by the customer.
In the case of damaged product, IDW will replace the product at no charge or shipping cost to the customer.
Shipments coming in to any country from an international origination are subject to customs/brokerage fees based on the commercial value of the items included. These fees are autonomous of any shipping costs paid for an order in the IDW online store.